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07-14-15 CM Agenda Packet AGENDA Council/Manager Meeting Golden Valley City Hall 7800 Golden Valley Road Council Conference Room July 14, 2015 6:30 pm or immediately following the HRA Meeting Pages 1. 2016-2018 Strategic Plan Summary Report (30 minutes) 1-43 2. Proposed City Code Amendment - Chapter 6.43: Peddlers and Solicitors 44-52 (15 minutes) 3. Attendance at Board/Commission Meetings (15 minutes) 53-54 4. Biennial 2016-2017 Proposed General Fund Budget (2.5 hours) 55 5. Council Security (15 minutes) 56 Council/Manager meetings have an informal, discussion-style format and are designed for the Council to obtain background information, consider policy alternatives, and provide general directions to staff. No formal actions are taken at these meetings. The public is invited to attend Council/Manager meetings and listen to the discussion; public participation is allowed by invitation of the City Council. This document is available in alternate formats upon a 72-hour request. Please call 763-593-8006 (TTY: 763-593-3968) to make a request. Examples of alternate formats may include large print, electronic, Braille, audiocassette, etc. ci t y v�` ���� al�e� �� � � � Cit Administration Council �t�'�. . �.'� -� - - - � 763 593 8003/763 593 8109(fax) Executive Summary Golden Valley Council/Manager Meeting July 14, 2015 Agenda Item 1. 2016-2018 Strategic Plan Summary Report Prepared By Thomas D. Burt, City Manager Summary Attached is the Strategic Plan Summary Report from consultant Craig Rapp, based on the work sessions held with City Council and staff earlier this year. Should Council decide to move forward and implement the plan, it will be placed on the July 21 City Council Agenda for adoption. Attachments • 2016-2018 Strategic Plan Summary Report (41 pages) • • • i . ' • � . . . � ' � • May zo�5 �. � ��. ��� . `._ o�� o en va e C I?AI G f�APP, �_�c IMPROVtNG ORGANIZATIONS AND THE PEOPLE WHO LEAD 7HEM � f�AI G �APP, LLC ;n.,, <t:�� �r�;c-: � ,.�_����,��,z.a � tr:=,a,t� zr��,�nir May ii, zoi5 RE: FY zo�6-zoi8 Strategic Plan-City of Golden Valley Dear Mayor Harris, I am pleased to present this FY zo�6-zoi8 Strategic Plan and Summary Report to the City of Golden Valley.The plan reflects the organization's commitment to strategic thinking, measurable results and the delivery of quality services. Thank you for the opportunity to assist the City with this project.You,the City Council and senior staff are to be commended for your dedication and effort. I also want to thank Tom Burt and Chantell Knauss for the help and support provided during the process. Yours truly, � Craig R. Rapp President CRAIGf�APP,LLC cri�c�,�o:40 East Chicogo Avenue a340.Chicago,IL 60611 • Mi!vN�nr�c.xis 3208 WesT Lake Sheet�1A2.Minneapolis,MN 55416 TwmEa CraigRappLLC • r n<;t[;cx3K CraigRappLLC • ro��FUF r 800-550-0692 • CraigRapp.com,CompassPeerGroup.com Table of Contents ExecutiveSummary .............................................................................................................. z Strategic Plan Summary�oi6-zoi8............................................................................................... 3 City of Golden Valley Strategic Planning Process......................................................................... 4 Effective Governance, Culture and Value Proposition..................................................4 Reviewing the Environment, Setting Strategic Priorities............................................................ 5 DefiningStrategic Priorities.......................................................................................................... 7 Key Outcome Indicators By Priority.............................................................................................. 7 Implementing the Vision: Developing Strategic Initiatives and Action Plans ............................ 8 Strategic Planning Participants..................................................................................................... �o Appendices:SWOT Analysis Data................................................................................................. i Appendix�: SWOT Results — Strengths....................................................................................... ii Appendix z: SWOT Results —Weaknesses.................................................................................. v Appendix 3: SWOT Results —Opportunities................................................................................ viii Appendix 4: SWOT Results —Threats.......................................................................................... xiv Appendix 5: SWOT Results — Highest Priorities.......................................................................... xviii Appendix 6:Strategic Initiatives-Action Plans............................................................ xix City of Golden Valley Strategic Pian Report zoi6-zoi8 � March zoi5 � E�'; _. �� � �� r,�'. On March iz and i4,and April i3, zoi5,the City of Golden Valley's leadership team engaged in a teambuilding and strategic planning process. The three meetings yielded a draft strategic plan for the three-year period zoi6-zoi8. The strategic plan consists of a set of four strategic priorities, which are the highest priority issues for the next three years; a series of key outcome indicators,which describe desired outcomes and success measures; and a list of strategic initiatives,which define the actions that will be taken to ensure successful effort. At the initial planning meeting on March �z,the group discussed their operating philosophy, culture, and value proposition. In addition, they reviewed their operating environment and identified a list of challenges facing the community. Based upon those challenges, on March �4, the group identified a set of strategic priorities for the performance period.This was followed by the development of a set of key outcome indicators(KOI's)for each priority,which defined desired outcomes and measurable targets. On April i3,the senior staff created a set of strategic initiatives and action plans to address the priorities and achieve the key outcomes. The strategic priorities, key outcome indicators, and strategic initiatives are summarized on the following page: 2 City of Golden Valley Strategic Plan Report zoi6-zoi8 � March zoi5 City of �i�icier� `v`a�iey- �trat��ic F�iar-i `�ur��r7��rLLy �o�»-�� Strategic Priority Key Outcome Target Strategic Initiatives Indicator(KOI) Number of Households i8o new occupied units a)Develop small area land use plans for Key redevelopment sites -Hsg component targeted redev areas ���rgete;:: completed,flood �eVelOr7t�7ctti. sancl mitigation plan at site b)Review entitlement completed--Medicine Lake process s:E�tit���r�i��y�n�i;�r;i Rd.�Winnetka Ave -One project occupied-55 c)Flood mitigation at west area Library crossing area -First project underway— 55 winnetka(N&S) d)Develop small -Douglas Drive redev area- business attraction& Douglas Dr.apts.revitalized expansion strategy Locally grown businesses new small businesses started reflecting community needs Respectful discourse %adherence to adopted a)Adopt code of values and standards conduct Timely decision-making %or>agenda items b)Continue quarterly EffeCtive handled at initial meeting formal dinners Gove1'nanCe Council process Rules and procedures are c)Publish qtrly summary adherence followed %of the time of Council actions-recap d)Engage facilitator on Carver Governance e)Council to attend LMC trng&orientation Community Center Completed a)Determine decision process-Comm.Ctr. Ir,frastl'uCtu1'e Fire Stations Plan ado ted with fundin P g b)Dev cost�benefit and rv!aintenance and strategy LOS analysis-Fire stations �-�zf`�,�;���t'r�'�t�i�� c)Comp analysis- LRT municipal consent Infrastructure plan adopted infrastructure impacts- LRT Infrastructure plans Adopted plans with funding d)Dev all asset analysis- strategy-all assets and w�costs infrastructure Reserve levels Reserve policy met-all a)Establish comp plan funds forreservelevels F i,�.;;,, i� , =t�,i,+'i;s� Bond rating Maintain Aai b)Eval level of service across org Operating expenditures Maintain current LOS-all �)Eval bond rating departments scorecard d)Dev possible new rev Alternative revenues z new sources sources 3 City of Golden Valley Strategic Plan Report zoi6-zo�8 � March zoi5 . . , _ . _ . , , � ;: . � �. , . , ; .,., ' i ; �i, .u ,,� �.. ( � � � . � F ._It.. " IC�� ilim� I�' P Il.��.C:`_,�'`1 Strategic planning is a process that helps leaders examine the current state of the organization, determine a desired future state, establish priorities, and define a set of actions to achieve specific outcomes.The process followed by the City was designed to answer four key questions: (�)Where are we now?(z)Where are we going?(3)How will we get there?(4)What will we do? Setting Direction,Value Proposition and Organizational Culture On Thursday March iz,the group reviewed and discussed the separate leadership roles of the Council and the staff in strategic planning, as well as the collaborative approach they must take for a successful outcome.They discussed the need for a compelling vision, or"Why?"The group discussed their current community vision statements developed for Envision Golden Valley, and concluded that they fairly represented their"Why". The group then turned to a discussion of the organization's culture and the value proposition. The culture and value proposition provide the foundation for the way in which services are delivered and strategic direction is set. Four core cultures and three value propositions(including strengths and weaknesses)were presented and summarized: Three Value Propositions Operational Excellence(Wal-Mart, Southwest Airlines) ❑ They adjust to us(command and control) Product/Service Leadership(Apple, Google) ❑ They`ooh and `ah'over our products/services(competence) Customer Intimacy(Nordstrom, Ritz-Carlton) ❑ We get to know them and solve their problems/satisfy their needs(collaborative) F_our Core Cultures Control Culture (Military-command and control) Strengths:Systematic, clear, conservative Weaknesses: Inflexible,compliance more important than innovation Competence Culture (Research Lab—best and brightest) Strengths: Results oriented, efficient, systematic Weaknesses:Values can be ignored, human element missing, over planning Collaboration Culture (Family-teams) Strengths: Manages diversity well,versatile, talented 4 City of Golden Valley Strategic Plan Report zoi6-zoi8 � March zoi5 Weaknesses: Decisions take longer,group think, short-term oriented Cultivation Culture (Non-profit/religious group-mission/values) Strengths:Creative, socially responsible,consensus oriented Weaknesses: Lacks focus,judgmental, lack of control The Council and staff engaged in a discussion regarding the organization's value proposition- coming to a general consensus that operational excellence is the primary value proposition- with the secondary emphasis on customer intimacy.The group agreed to continue this discussion in order to determine the changes necessary to achieve the desired state. Reviewing the Environment, Setting Strategic Priorities Following the culture and value proposition discussion,the leadership team began the process of developing the strategic plan.The first step taken in the process was an assessment of the environment within which the City operates.This was done via a SWOT(Strengths,Weaknesses, Opportunities, and Threats)analysis: a process that examines the organization's internal strengths and weaknesses, as well as the opportunities and threats in the external environment. To facilitate this, a SWOT questionnaire was distributed to the City Council and senior staff in advance of the planning session.The SWOT process revealed the most frequently mentioned characteristics in each area: �i I'�.i:�`;4.i � i lt • Staff • Communication • Service levels • Reputation • Collaboration • Infrastructure ,�r�; � ti(=c • Lack of Council leadership&respect for staff • Condition of assets&infrastructure � Lack of public's respect for process • Lack of financial resources �:. ������_>>!; � � ��� � ���� • Development and redevelopment • City staff leadership-to grow • Vibrant local economy • Infrastructure needs identified-solid base • Resident community commitment �' '���'�E'''� • Taxes/debt • Aging infrastructure • Economic development 5 City of Golden Valley Strategic Plan Report zo�6-zoi8 � March zo�5 • City Council The group then engaged in an exercise using the summarized SWOT data. They compared strengths with opportunities and weaknesses with threats, to determine which opportunities would maximize strengths, and which weaknesses would be exacerbated by the threats.This effort helped to crystalize the current challenges and opportunities facing the community.The results of this analysis are listed below: Sl RENGTHS-OPPORTUNITIES (Mak� �oo� thin�s ha�p�r,l • Targeted development and redevelopment � Effective Governance • Infrastructure maintenance and enhancement � � �.�,i , ''�iii4��, 1r�� t�; ���,•,��,r'nifl��j � Effective Governance • Maintaining assets&infrastructure • Financial stability This led to the identification of a broad set of issues and/or challenges facing the community: t r:�;�i � CN�:,I ti • Succession planning • Development and redevelopment • Effective governance • Maintaining infrastructure • Maintain/maximize resident connection/commitment • Financial stability • Council-staff relations Once the current challenges were identified,the group discussed the issues that were most important over the next three years. From that discussion, a set of five Strategic Priorities emerged.They are: . „i� F�i' � �. Targeted development and redevelopment z. Effective governance 3. Infrastructure maintenance and enhancement 4. Financial Stability 6 City of Golden Valley Strategic Plan Report zoi6-zoi8 � March zoi5 Defining the Strategic Priorities In order to clarify the meaning of each priority in the context of Golden Valley,the group identified key concepts for each.The concepts are listed below, and will be used by the group to establish the final definitions. ��:e�i Devel��, � ;,>prnen! • Corridors, strategic redevelopment plan, 394 corridor, 55 corridor, GV downtown, Hennepin County roadways, strategic subsidy, higher density residential, selective public investment-commercial and housing, LRT station area development �-i1e��,�,�:�f� , �.�r�_, • Functional plan that Council and staff agree upon,good communication and teamwork, attention to/follow process, respected values, meeting decorum,timely decision-making II! � . . �i' (,�i�.�n; . , ��n :i . l „ , , • Areas of need,top priorities, identifying costs, plan for the future,citizen engagement and understanding, addressing growth and needs, core services, maintain standards and reliability,value engineering-good quality for the investment , 1. ! ��1<,I!:i���! `�'<�f%i I' ,� • Spending is balanced-grow reserves, expand tax base,financial plans in place,maintain bond rating, maintain current level of services/accommodating future needs,wise use of resources and approaches, improved efficiencies and effectiveness Determining Success: Defining the Key Outcome Indicators After identifying strategic priorities,the group focused on developing a set of Key Outcome Indicators(KOI's). KOI's define what success looks like and includes a description of successful outcomes, expressed with measures and targets. The KOI's provide organizational focus by establishing a limited set of desired outcomes and performance targets for achievement for each strategic priority.The alignment created between KOI's and Strategic Priorities is important, not only for clarity, but for maintaining a disciplined focus on the desired results. Key Outcome Indicators, by priority are: a. KOI: Number of Households;Target:i8o new occupied units b. KOI: Key redevelopment sites;Target:--Hsg component completed,flood mitigation plan at site completed--Medicine Lake Rd./Winnetka Ave; First project underway-55 7 City of Golden Valley Strategic Plan Report zo�6-zo�8 � March zoi5 Winnetka (N&S);One project occupied-55 west area; Douglas Drive redev area-Douglas Dr. apts. revitalized c. KOI: Locally grown businesses;Target:_new small businesses started reflecting community needs a. KOI: Respectful discourse;Target:_%adherence to adopted values and standards b. KOI:Timely decision-making;Target:_%or more of agenda items handled at initial meetings c. KOI:Council process adherence;Target: Rules of procedure are followed_%of the time �i, _ . � <<�� �,,. . � �� , . ,�t�,,, a. KOI: Community Center;Target:Completed b. KOI: Fire stations;Target: Plan adopted with funding strategy c. KOI: LRT municipal consent;Target: Infrastructure plan adopted d. KOI: Infrastructure plans;Target:Adopted plans with funding strategy-all assets and infrastructure , ! ii i��i��_`;. �:�;!;ili'v a. KOI: Reserve levels;Target: Reserve policy met-all funds b. KOI: Bond rating;Target: Maintain Aa� c. KOI: Operating expenditures;Target: Maintain current levels of service-all departments d. KOI:Alternative revenues;Target: z new sources Implementing the Vision: Developing Strategic Initiatives and Action Plans To successfully address the strategic priorities and achieve the intended outcomes expressed in the KOI's, it is necessary to have a focused set of actions, including detailed implementation steps to guide organizational effort.The City of Golden Valley will accomplish this through development of strategic initiatives for each priority. Strategic initiatives are broadly described, but narrowly focused activities that are aligned with the priorities, and targeted to the achievement of outcomes expressed in the KOI's. The senior staff, during a strategic planning session on April i3, developed a set of strategic initiatives, along with detailed action steps: -,t. ���I ,�i� , �� ,�ni� � a. Develop small area land use plans for targeted redevelopment areas b. Review entitlement process c. Flood mitigation at Library crossing area d. Develop small business attraction and expansion strategy 8 City of Golden Valley Strategic Plan Report zo�6-zoi8 � March zo�5 a. Adopt code of conduct b. Continue quarterly formal dinners c. Publish quarterly summary of Council actions-recap motions and actions d. Engage facilitator on Carver Governance e. Council members to attend LMC training and orientation sessions a. Determine decision-making process for Community Center project b. Develop a cost/benefit and level of service analysis for proposed fire stations c. Conduct comprehensive analysis of infrastructure impacts of LRT d. Develop an all asset analysis with costs ��. I ii, a. Establish a comprehensive plan for reserve levels b. Evaluate the levels of service across the organization c. Evaluate a bond rating scorecard d. Develop possible new revenue sources 9 City of Golden Valley Strategic Plan Report zoi6-zo�8 � March zoi5 Strategic Planning Participants The strategic plan was developed with the hard work and dedication of many individuals.The City�ouncil, with its foresight and dedication led the way,taking time out their schedules to commit to long-term thinking.They defined a direction and a set of outcomes that are important to the community. The senior staff supported the City Council and offered challenges to conventional thinking. `a�� �!�- ,. _`i<i... Shep Harris,Mayor Joanie Clausen,Councilmember Larry Fonnest,Councilmember Steve Schmidgall,Councilmember Andy Snope,Councilmember ; �i'y' {�lfirlli i_(!"ci'" . : ¢ii!tf111(•rtC `_'rf.i'i�i Tom Burt,City Manager Rick Birno, Parks&Recreation Director Stacy Carlson, Police Chie f John Crelly, Fire Chief Chantell Knauss,Assistant City Manager Mark Nevinski, Physical Development Director Sue Virnig, Finance Director Cheryl Weiler,Communications Manager 10 /-�1'`'t'CiV LJ I L.L.`� SWOT Analysis Data In order to clarify the strategic challenges confronting the community,the City Council and senior staff conducted a review of the current operating environment using a SWOT analysis methodology. SWOT stands for Strengths,Weaknesses, Opportunities and Threats.The internal strengths and weaknesses and the external opportunities and threats were assessed.This was done in two parts: (�)in advance of the retreat, all participants completed a SWOT questionnaire;and (z)the group participated in a facilitated process that used the questionnaire results as the basis for analysis and decision-making. The following Appendices contain the complete information contained in the questionnaire responses. i SWOT Results —Strengths • Services • Staff • Reputation • Good service delivery-low crime, good fire response; solid,traditional programs; handles day-to-day operations well. • Good infrastructure—roads, homes, businesses, etc. • Decent communications for daily operations and current demographics. • Excellent staff with great skill,training, and experience. • Great amenities: location,green space,transportation connections,water bodies. • Sophisticated,enlightened, educated residents. • Sound, relatively new street system. • Appropriate array of facilities and equipment to serve the residents. • A top notch professional staff and crew that delivers high quality services. • A staff that is responsive and always considerate of our resident's perceptions and needs. • Employees who take pride in their jobs and in the functioning of our city. • A working knowledge by staff of the inner workings of the city; utility systems, building maintenance, codes,ordnances, zoning. • Rigid enforcement of city and state code during inspections for remodel or new building. • A comprehensive, easy to navigate, information filled website. • A City Council, Commissioners, and Board Members who are passionate about the well being of this city. • A city manager that is knowledgeable and respected by the staff that works for him. • Well educated and experienced staff • Communication to residents • Responsiveness to resident requests • An experienced staff across organizational levels • Fiscally sound • High levels of service to public ii • The City's greatest strength is its dedicated and experienced staff that is in the trenches getting the job done each and every day.These individuals are well trained and bring a wealth of experience to the job every day. • The great working relationships between each of the departments.The relationships are strong and each group works well with other groups at times when cooperation is critical. • Historically, staff has had a reasonable working environment,good equipment,good support from management and the ability to get critical training to help the employee function at high levels within their position. • The City has talented staff that is creative in finding solutions to tough problems. • Staff, Management Team, current City Manager—across the board,GV staff goes out of their way to provide exceptional service to its residents and community. Staff is innovative, adaptable, highly skilled and knowledgeable.The Management Team alone has over ioo years of service to the City of Golden Valley;this does not include the experience they bring from having worked at other organizations prior to being hired in GV. • GV's reputation in the public sector is stellar. Comparable cities want to be us and people want to work here. • Talented, experienced, and committed staff;Organization is committed to employees (training, benefits,flexibility). • High level of service to residents. • Communications(newsletter,website, information)is very strong. • Ability/willingness to partner with neighboring communities. � Concentration of high quality, well-known companies; diverse economy. • Location • Road system,trails, parks • Variety of housing options • Positive reputation/perception of the City in general. • Upper Management has a great working environment that involves collaborative discussions. Brainstorming ideas have been welcomed with today's climate. Problems can be resolved with discussions. • We have great employees who care about what they do and want to make Golden Valley a better place. • We have good leaders from the top(city manager)down who expect high standards from our work but also recognize the importance of family and a personal life. • Innovation is welcomed and encouraged. • Stability,good benefits, and fair treatment draw good employees iii �rNtivUin ii SWOT Results—Weaknesses • Keeping up with taking care of our roads, infrastructure, etc. (Everything is so expensive and getting worse) • Lack of cohesive leadership from elected officials. • Lack of respect for staff from some elected officials. If we're here to provide professional input/advice,why don't they believe us or listen? • Deteriorated infrastructure. • Cowardly, ignorant, self-absorbed leadership(the Council). • Significant burden of debt from previous infrastructure improvements limits resources available for current needs and wants. • This may be true of all local government, but there seems to be a disdain for the public process and legalities from some special interest groups who are supported by some council members.When staff is asked to overlook policies or make exceptions for those who don't want to follow the same rules as the rest of our residents, it creates a huge credibility gap followed by lack of trust. • Upper Management can be challenged with political needs and fast decision-making. Communication needs are challenged when decisions are made quickly without setting the stage first. • Council should set policy and so the City Manager can carry out them. • Need for investment in buildings. • Use of and Investment in technology to create greater efficiencies. • Financial situation is concerning. Need to diversify revenue, manage debt. • Keeping pace with infrastructure investment. • Lack of leadership and disfunctionality by the City Council, specifically the Mayor.The City Council's role in the organization is to set the policies and goals.This Council is mucking around in the minutia of day-to-day operations,getting in the way of the City Manager and staff doing their jobs effectively. • At times, I believe that the work environment gets to political and critical decisions are being made not based on good practices, science or code requirements, rather decisions have been based on small citizen groups'complaints.This can be seen during City Council meetings. • The City's inability to attract and retain good viable businesses for redevelopment opportunities in the City iv • Right now,the City Council is the city's greatest weakness and frankly, a liability. Several hate to deal with conflict,do not understand city government and its many processes,seem to violate open meeting laws on a regular basis, readily disregard the City Attorney's advice, and try to make rules and changes based on the wishes of a single resident when they voice displeasure with a given issue. The Mayor is openly critical of city staff- leading to a high level of distrust of him among city employees, he has sent several emails asking for favors for his friends, and he unmistakably has a bias against female employees. • Funding for capital projects • Tendency to be reactive rather than proactive • Communication and opportunities for education delivery to our residents. • Timely execution by staff of requirements or expectations. Examples: o Appointment of CMC members(last minute) o Appointment of CAC and BAC members(last minute) o Expediting development plans through the process(Pennsylvania development) o E-cig ordinance(several months, easy language fix) o Brew-Pub ordinance (started in early spring of zoi4,dropped,finished February zoi5) o Bike trail,connectivity discussions(never) • Rigid enforcement of city and state code during inspections for remodel or new building. • An unsure interpretation of city code and ordinances. • A difference in vision and path between Council and Staff. • The inability of the Council to make a decision in a timely manner, or ever... • A city manager that may need to have the reset button pressed, no fault of Mr. Burt, but just to bring a fresh, new, different vision for the city. v Hf't't1V lJii\ 111 SWOT Results —Opportunities • Economy and having to raise taxes • Create coordinated pedestrian-friendly economic development/infrastructure for downtown GV. • New community center. • New management leadership. • Long-range planning to guide short-range decision-making. • Installation of a new City Manager. • Several choice sites for desirable development, both residential and commercial,guided by the long-range planning mentioned above. • Economic development opportunities presented by a robust economy and the future plans to build the Blue Line Extension through a portion of Golden Valley as well as redesign of the Douglas drive corridor. • A great staff that seems to be functioning very well together and that also possess the knowledge of the inner workings of our city and the desire to make things even better. • The desire of the residents who want to be involved in our city. Pride in their city. • A windfall state budget surplus, if we can just get our hands on some of that surplus • The opportunity to hire a new city manager that brings a different; new forward thinking and progressive vision for the future of our city. • Economic development and redevelopment(location—location—location) • Opportunity to revitalize the city to meet the needs of the new younger residents • Continuing the community commitment to youth • There will be a fairly big turnover in the housing stock in the near future,and there is room for development in that area. • There is room for economic development on a commercial level. • There are opportunities to groom mid-level employees for higher levels through succession planning before current officeholders retire. • We currently have a very high satisfaction rating from our citizens based on City surveys. Moving forward we can maintain this, or possibly grow this to a new high level, providing vi that the�ity Council keeps a focus on what is the greater good for the community and not falling prey to small special interest groups.Currently we seem to be reacting to the small special interest groups. • Redevelopment. Redevelopment of tired commercial/industrial areas of the City will spark additional development and interest. GV is very fortunate that developers and builders both commercial/industrial and residential still view the City as an ideal location. • Redevelopment of underused sites • BRT on Hwy 55 • Enhance sewer capacity to accommodate redevelopment • Attraction of Millennials to Golden Valley • Partnership with neighboring communities • The City of Golden Valley has had great communication with its residents when given the time to communicate the who,what where and when. • The city's location provides multiple opportunities for growth. • The city is well maintained, presenting a good base to build upon for the future. • Golden Valley has an educated population that seems willing to learn and engage about what it takes to keep the community strong. • Citizens seem very pleased with how Golden Valley is run, according to the zoi3 community survey.We must be on the right track. vii iH r r�.i'v i�1 h I V SWOT Results —Threats • Finishing the pavement management problem or at least moving toward that. • Lack of creativity,traditional bureaucratic staff solutions/outlook to economic development opportunities and marketing. • Overemphasizing certain type of infrastructure over others. • No"check" on aggressive police style and prosecution. � Incorrect economic development; stagnating, reactive economic development(e.g.- Lock Up). • Failing infrastructure. • Burden of debt. • Cowardly, ignorant,self-absorbed leadership(the Council). • Financial pressures resulting from resident demands for more services: swimming pool, community center, consolidated trash hauling;while resisting increases in taxes. • High taxes. • Stagnant taxes base growth • High debt load • Barriers to development • Ageing infrastructure • Priority vision • A Council who doesn't understand State Statute, City Code and ordinances or the city attorney/council relationship.Therefore making decisions or conducting themselves in a way that could expose the city to litigation. • A council that doesn't recognize that they were elected to make a decision. Not every decision needs to be made by referendum or by testing the direction of the political and loudest wind blowers. • Resentment • Aging infrastructure • Elected officials micro-managing vs. setting direction/policy • Death by sub-committee, requires substantial staff time xiv • No change in City Council members, need to step up staffing and systems in the area of technology and IT, need to change mindset to that of a first-ring suburb and less of a sleepy,small town mentality. • Manage the increasing pressures to replace aging infrastructure while still providing high quality services to our citizens. • Finding a new City Manager who can continue to work effectively and efficiently with City Council to grow the City of Golden Valley in a positive direction. • Maintaining an adequate Police/Fire/ Public Works departments to meet the needs of public safety. • The City Council's subjective denial of development proposals. Developments that have been proposed in areas that they are allowed have been denied by Council because they don't"like"the use (recycling center, school for mentally ill children, used car dealership, etc.).This poor decision-making by Council will lead to developers looking to other cities that are developer-friendly. • Debt and costs of reinvestment • Economic environment—loss or reduction of major employers/jobs � High cost of services—sustainability of higher tax rate, user fees • The greatest threat is another recession that will impact the taxpayer.The City has reduced many expenditures and does not have any room to reduce in the future unless we drastically reduce services. � The trend towards partisanship in city elected officials. • The trend towards catering to special interest groups instead making decisions for the greater good. • The constant requests to loosen policies at a time when litigation is rampant. xv APPEN DIX V SWOT Results — Highest Priorities • Strategic planning for needed replacement of City assets and infrastructure • Dedication to keeping a strong, educated, highly trained workforce � �ontinued engagement of the community in a meaningful way so residents understand how and why their government works • To work together(Council, Upper Management)on a plan for the greatest needs of maintaining the infrastructure of the city. • Hiring a City Manager that can handle the political pressures and balancing it with the strengths of Upper Management and the Organization. • Improving the financial condition of the city such as bond ratings,fund balances, and operations. • Clear set of priorities for development and reinvestment • Enhanced use of technology to disseminate and manage information • Diversifying revenue streams • Leadership at the Council level. Establishing long-term goals and priorities so everyone, including residents, knows the direction the City is going. • Water and sewer infrastructure.There have been a lot of resources expended on PMP, but not enough on the pipes below.The infrastructure also needs to be repair and capacity expanded in order to allow for economic development/redevelopment. • Economic Development.As a fully developed City, in order to maintain the level of services provided,taxes will need to be raised or their needs to be an increase in tax capacity. • Manage the increasing pressures to replace aging infrastructure while still providing high quality services to our citizens. • Finding a new City Manager who can continue to work effectively and efficiently with City Council to grow the City of Golden Valley in a positive direction. • Maintaining an adequate Police/Fire/ Public Works departments to meet the needs of public safety. • Succession planning, economic development, paying down debt. • Developing new fiscal tools for capital reinvestment xvi • Developing a working relationship between elected officials and staff that is respectful, supportive and trusting which creates an environment that focuses on the future • Elected officials directing staff on future policy and setting goals • Take advantage of economic development opportunities presented by a robust economy and the future plans to build the Blue Line Extension through a portion of Golden Valley as well as redesign of the Douglas drive corridor.Create a vision that brings desired retail, housing and services to the city. • Create a more streamlined path to building and development for developers. Not to say relax or do away with any regulations. But to take a close look at our restrictions, including the time and "hoop jumping" it takes for a developer to put a shovel in the ground in this city. If I were a developer I would find it very unattractive to come to Golden Valley as it is in the current system we have now. • Creating a long-term program to begin to fix our aging infrastructure.This will improve our economic development opportunities and attractiveness. All that glitters on the surface isn't gold when just below the surface problems exist. • Long-range planning. • Intelligent development. • Infrastructure upgrades. • Community Center to replace Brookview • Create concrete strategic housing�economic development/marketing plan for downtown GV and key hubs/arteries. • Upgrades to visible, declining areas of city. • Parks and community center improvements. • Keeping up with taking care of our roads, infrastructure, etc. xvii APPENDIX VI Strategic Initiatives-Action Pians X���, � o� °++' °2S c fa o v, N Q � � aJ � N �, . 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Proposed City Code Amendment - Chapter 6.43: Peddlers and Solicitors Prepared By Chantell Knauss, Assistant City Manager Summary At the June 9 Council/Manager meeting, Council requested staff to bring forth amendments to Section 6.43 Peddlers/Solicitors of the City Code to incorporate the following items: � 30 calendar day permit � Permit is issued per individual, not per business and/or organization � All applicants will have criminal history query conducted � Exempting non-profits from permits � Restricting hours to 9 am - 7 pm � Posting and enforcement of"No Soliciting" signs � The City Manager's designee will be the Police Department The proposed fee would be $30 per permit per 30 calendar day period. The amendments would be effective January 1, 2016. Council should discuss the draft Code amendments. If Council would like to move forward with adopting the amendments, they will be placed on a future City Council Agenda for approval. Attachments • Current City Code Section 6.43: Peddlers and Solicitors (4 pages) • Draft amendment to City Code Section 6.43: Peddlers and Solicitors (4 pages) § 6.43 Section 6.43: Peddlers and Solicitors Subdivision 1. Definitions For the purpose of this Section, the following terms have the meanings stated: A. Peddler: means any person who goes from place to place, or house to house in the City selling or taking orders for concurrent delivery of goods or for services to be performed, or for the making, manufacturing or repairing of any article or thing whatsoever for delivery. The term does not include a person engaged in the activity of selling or taking orders by telephone or mail which includes a subsequent delivery or contact to a place or house upon the express invitation of the owner or possessor of the place or house. The term does not include a person engaged in the activity of selling or taking of orders on behalf of an organization when the selling or taking orders is conducted exclusively with regard to members of one specific organization, nor does the term include any person who sells the produce from any farm or garden cultivated by said person. B. Peddling: means the act of being a peddler. C. Solicitor: means any peddling where the order for services or goods is for future delivery or for the acceptance, demand, or receipt of payment or deposit of money; including the solicitation of money or funds. D. Soliciting: means the act of being a solicitor. E. Organization: means any group, body, association, organization, company, corporation or society, however organized. Source: City Code Effective Date: 6-30-88 Subdivision 2. License Required It is unlawful for any person to engage in the business of peddler or solicitor without a license therefore from the City. All solicitors dealing with merchandise of any kind to be delivered to customers directly from points outside the State of Minnesota shall be exempt from payment of the license fee. All peddlers and solicitors dealing solely in literature of any kind shall be exempt from payment of the license fee. Source: Ordinance No. 48, 2nd Series Effective Date: 11-22-90 Subdivision 3. License Application A. If the peddler or solicitor is so engaged on such peddler or solicitor's own behalf, the application shall include the name, home address, telephone number and date of birth of the applicant; if the applicant is working for a Golden Valley City Code Page 1 of 4 § 6.43 business, the name of the business, its address and legal structure; all applications shall include a detailed description of the goods or services for sale or for which such applicant is taking orders including the prices therefor; and, if the applicant is soliciting funds for a cause, such applicant shall give a sworn statement setting forth a description of the cause, its purposes, goals, the location to which and persons to whom the funds will go. The application shall be submitted in person by the applicant or principal officer(s) of the organization. The identity of the applicant/officer shall be verified by photo identification (valid State driver's license or State identification card). Information on the application may be verified by the City prior to granting a permit. B. If the peddler or solicitor is so engaged on behalf of an organization, the application shall include all the information required by Subparagraph A of this Subdivision, together with all the following information: 1. The organization's name, address and legal structure. 2. The names and addresses of the principal officers and management of the organization. 3. Either the names and addresses of each person who will be peddling or soliciting on behalf of said organization in the City or, in the alternative, the name, address and telephone number or numbers where a responsible officer or other responsible person of said organization will maintain a list of names and addresses of all persons engaged in peddling or soliciting in the City. 4. If the organization is not a strictly commercial enterprise operated for a profit, the application shall include a statement sworn to by a responsible officer of the organization of: the purpose for which the funds raised are to be used; the plan for disposition of the funds; the names and addresses of the person or persons in direct charge of the peddling or soliciting; an outline of the methods to be used in conducting the peddling or soliciting; the timetable for the peddling or soliciting including the preferred beginning and ending dates; if funds previously have been raised in the City, a financial statement setting out the disposition of the funds raised in the immediately preceding year together with a written explanation of the financial statement, said funds to be those raised either in the City or a larger area including the City, all within the State of Minnesota; and the percentage of funds raised which are applied directly to the purposes for which are raised compared to the percentage of the funds raised which is expended in the effort to raise said funds, and said fund to be those raised either in the City or a larger area including the City, all within the State of Minnesota. Golden Valley City Code Page 2 of 4 § 6.43 C. Any changes in the information given by an applicant, which occur while the license under which the person is peddling or soliciting is in force and effect, shall be immediately reported in writing to the City Clerk. Subdivision 4. Revocation of License The Council may revoke any peddler's or solicitor's license only upon a showing of cause at a public hearing after the licensee has received timely notice thereof and has an opportunity to examine all witnesses in support of revocation of his or her license and the opportunity to present witnesses on his or her behalf. Notice may be given in the same manner as that prescribed for service of process under the Minnesota Rules of Civil Procedure For The District Courts. Subdivision 5. Wearing Badges and Carrying Licenses A. At all times while peddling or soliciting, every peddler or solicitor who has an individual license shall wear or carry a badge which is visible to all persons with whom the licensee comes in contact, which badge shall set forth the licensee's name and if such licensee works for or on behalf of a business or an organization, the name of the business or organization, and such licensee shall carry the license issued hereunder, or a certified copy thereof, and shall exhibit the license to any police officer, other City officer, or any other person whom such licensee is or would peddle or solicit when so requested. B. At all times every peddler or solicitor who is engaged in peddling or soliciting on behalf of an organization within the City shall wear or carry a badge which is visible to all persons with whom such peddler or solicitor comes in contact, which badge shall set forth such peddler or solicitor's name and the organization for whom such peddler or solicitor is engaged; provided, however, that a minor may wear or carry a badge which sets forth a number in place of said minor's name, which number either shall be assigned by the City after receiving a list containing the minor's name and address or, if the names and addresses have not been supplied the City, a responsible officer or other responsible person of said organization will assign numbers for each person engaged in peddling or soliciting in the City and keep a list of those assigned numbers along with the names and addresses of all said persons so engaged so that it is available to the City upon short notice. Subdivision 6. Sales Slips, Receipts and Disclosure Every peddler or solicitor who sells to, takes an order from or receives any funds or property from any person shall leave with that person a sales slip, receipt or other document containing the following information: A. The name and address of the peddler or solicitor together with a statement to the effect that the City by licensing the peddler, solicitor or organization does not endorse or make any affirmative or negative statement regarding the cause which such licensee may espouse or be acting on behalf of; provided, however, that a minor may substitute the number assigned under Subdivision 5, Subparagraph B. for the name and address of said minor. Golden Valley City Code Page 3 of 4 § 6.43 B. The name and address of the business or organization, if any, on whose behalf the peddler or solicitor is acting. C. If the transaction involves the sale of goods or services for future or concurrent delivery, a description of the goods or services, the agreed price therefor, the amount of all additional charges thereon, and the date for future delivery thereof. D. If the peddler or solicitor is engaged on behalf of an organization which is not a strictly commercial enterprise operated for profit, a description of the purposes for which the funds or property received will be used. Source: City Code Effective Date: 6-30-88 Golden Valley City Code Page 4 of 4 §' 6.43 Section 6.43: Peddlers and Solicitors Subdivision 1. Definitions For the purpose of this Section, the following terms have the meanings stated: A. Peddler: means any person who goes from place to place, or house to house in the City selling or taking orders for concurrent delivery of goods or for services to be performed, or for the making, manufacturing or repairing of any article or thing whatsoever for delivery. The term does not include a person engaged in the activity of selling or taking orders by telephone or mail which includes a subsequent delivery or contact to a place or house upon the express invitation of the owner or possessor of the place or house. The term does not include a person engaged in the activity of selling or taking of orders on behalf of a nonprofit organization when the selling or taking orders is conducted exclusively with regard to members of one specific organization, nor does the term include any person who sells the produce from any farm or garden cultivated by said person, who distribute their products to established customers. B. Peddling: means the act of being a peddler. C. Solicitor: means any peddling where the order for services or goods is for future delivery or for the acceptance, demand, or receipt of payment or deposit of money; including the solicitation of money or funds. D. Soliciting: means the act of being a solicitor. E. Nonprofit Organization: means any group, body, association, organization, company, corporation or society, however organized who distributes its excess profits for the further of their goals and missions, rather than distributing its surplus profits to its owners, directors or equivalents as profit or dividends. Subdivision 2. License Required It is unlawful for any person to engage in the business of peddler or solicitor without a license therefore from the City. Each person engaged as a peddler or solicitor must secure an individual license that shall not be transferable to another individual. All applications for licenses shall be issued or denied by the City Manager or his/her designee. Applications for a license shall be on forms provided by the City and shall be accompanied by a fee in the amount as set forth by City Ordinance. The provisions of this Subdivision do not apply to peddling or soliciting by nonprofit organizations established for philanthropic, religious or educational purposes. Such organizations must register with the City Manager or his/her designee on forms provided by the City. The application for registration shall be accompanied by a fee Golden Valley City Code Page 1 of 4 � 6.43 as set forth by City Ordinance. If the City Manager or his/her designee concludes that the organization is a bona fide nonprofit organization for philanthropic, religious or educational purposes, the registration application shall be accepted and the organization may peddle or solicit in the City without a required license. Registrations shall be valid for a period of 90 calendar days. All individuals peddling or soliciting on behalf of a nonprofit organization which has registered with the City must carry on their person a government-issued identification such as a driver's license and written credentials stating the name of the organization and its purpose. All persons shall comply with the provisions of this Section, even if they are exempt from the requirements of this Subdivision. Subdivision 3. Exempt Activities The provisions of Subdivision 2 do not apply to persons selling personal property at wholesale to dealers of such articles, nor to newspersons, nor to the act of merchants or their employees in delivering goods to established customers in the regular course of business, nor to the sale of farm or garden produce where the land was occupied and cultivated by the person producing same, nor to the sale of goods or admissions to events by K-12 students where the proceeds of such sales � benefit a program or activity in which the student is involved, nor to the employees of bakery, dairy or grocery delivery services who make an uninvited initiatory visit in an effort to establish a regular route service for future delivery of perishables. All persons described in this Subdivision shall comply with the provisions of Subdivision 4, even if they are exempt from the requirements of Subdivision 2. Subdivision 4. License Application A. Each application shall provide the following information: 1. name of the applicant 2. permanent address of the applicant 3. local address of the applicant 4. telephone number of the applicant 5. date of birth of the applicant 6. physical description of the applicant 7. dates for which the right to do business is desired 8. description of the nature of the business and goods or services to be sold 9. description of vehicle(s) used in connection with work 10. statement as to whether or not the applicant has been convicted of any crime, misdemeanor, or violation of any ordinance other than misdemeanor traffic violations, including nature of the offense and the penalty or punishment assessed 11. statement as to whether or not the applicant has had a registration, license and/or identification card for peddler and/or solicitor denied or revoked by the City or any other government body within the past three (3) calendar years prior to the application date B. If the applicant is working for a business, in addition to the above information, each individual applicant shall provide the following information: Golden Valley City Code Page 2 of 4 § 6.43 1. name of the business 2. address of the business 3. legal structure of the business 4. whether or not the business employed by the applicant has been the subject of an investigation by a consumer protection agency and/or state attorney general's office C. If the applicant is soliciting funds for a cause, such applicant shall provide information setting forth a description of the cause, its purposes, goals, the location to which and persons to whom the funds will go. D. The application shall be submitted in person by each individual applicant to the City Manager or his/her designee. The identity of the applicant shall be verified by photo identification (valid State driver's license or State identification card). Information on the application may be verified by the City prior to granting a license. E. All applicants will have a criminal history query conducted, to ensure the applicant does not have a disqualifying criminal event on their record. F. Any changes in the information given by an applicant, which occur while the license under which the person is peddling or soliciting is in force and effect, shall be immediately reported in writing to the City Manager or his/her designee. Subdivision 5. Issuance If the application is approved by the City Manager or his/her designee, the applicant shall be issued a license and identification card which must be clearly displayed on the front of the peddler or solicitor's outer garment when conducting business in the City. The license and identification card are non-transferable. The license shall be valid for not more than thirty (30) calendar days, which days must be consecutive and begin within thirty (30) calendar days of the date the license is issued. Subdivision 6. Denial The following shall constitute grounds for denial of the license application: A. Past fraud, misrepresentation or misstatement made in the course of carrying on business as a peddler or solicitor B. Conviction of any crime directly related to carrying on business as a peddler or solicitor, as provided in Minn. Stats. §364.03, Subd. 2, where the applicant has not shown competent evidence of sufficient rehabilitation and present fitness to perform the duties and responsibilities, as provided in Minn. Stats. §364.03, Subd. 3. Crimes that are considered to be directly related to the business of peddling and soliciting include, but are not limited to: crimes involving assault, criminal sexual conduct, burglary, robbery, fraud, theft or moral turpitude Golden Valley City Code Page 3 of 4 § 6.43 C. Revocation of a past license issued under this Section D. Past violations of any provision of this Section Subdivision 7. Restrictions No peddler or solicitor shall: A. Engage in peddling or soliciting without clearly displaying on the peddler or solicitor's front outer garment the identification card issued by the City, if a license is required under this Section. B. Conduct business before 9 am or later than 7 pm. C. Walk on or about any side or rear yard or attempt to make contact at any point other than the main point of entrance or front door of a residence. D. Fail to promptly depart from the premises following completion of a transaction or following an unsuccessful attempt to contact the resident of the premises. E. Commit any act or conduct constituting harassment, a nuisance, theft, deceit or menacing or otherwise unlawful activities or violate any other provisions of this Code or state law. F. Violate Subdivision 7 of this Section. Subdivision 8. Revocation of License The Council may revoke any peddler's or solicitor's license only upon a showing of cause at a public hearing after the licensee has received timely notice thereof and has an opportunity to examine all witnesses in support of revocation of his or her license and the opportunity to present witnesses on his or her behalf. Notice may be given in the same manner as that prescribed for service of process under the Minnesota Rules of Civil Procedure For The District Courts. Subdivision 9. Peddlers and Solicitors May Be Prohibited by Placard Any property owner or occupant who wishes to exclude peddlers or solicitors from his/her premises may place upon or near the principal entrance to the premises a printed placard or sign bearing the following notice: "Peddlers and Solicitors Prohibited." The printing on the placard or sign shall not be smaller than 48 point type. No peddler or solicitor, including those exempt from license requirements as provided in Subdivision 2 and 3, shall ring any doorbell, knock on any door and/or enter upon any premises, where a placard or sign is posted, unless the peddler or solicitor has been previously invited by the owner or occupant. No person other than the owner or occupant of the premises shall remove, injure or deface the placard or sign. Golden Valley City Code Page 4 of 4 city of �,�;� �� �V�.� l� Cit Administration Council �� Y / 763-593-80Q3/763-593-8109(fax) � ' �. ,�����G����,��'�IPN�i�ar°r"�n��`���Nl����-� ., .; , . =. .: . .�.:r.;-�. �. ��: _-;�_:�... K��,I�N��u4�li�""_. �u(�l'���':n . "��r�' : � a .,,�-.rt ,� �_�s Executive Summary Golden Valley Council/Manager Meeting July 14, 2015 Agenda Item 3. Attendance at Board/Commission Meetings Prepared By Thomas Burt, City Manager Summary Council Member Clausen requested this item be placed on the agenda. Attachments Guidelines for Advisory Commissions, Committees, Boards and Councils (1 page) Guidelines for Advisory Commissions, Committees, Boards and Councils Page 3 Commissions and committees should be careful to observe the requirements of holding all meetings in public places and posting notices of ineeting dates and times at the City Hall. Scheduling of ineetings with the Manager's Office will help prevent conflict with other groups over meeting times when public participation is particularly desired. Commission, board, and committee meetings will not be held on designated legal holidays or recognized religious holidays. Any questions regarding the meaning or application of the Open Meeting Law should be directed to the City Council. The Council will seek such advice from the City Attorney as may be necessary. III. COMMISSION ORGANIZATION AND PROCEDURES A. Term of Office: Appointments to commissions are made effective May 1 of each year. The length of each appointment is provided in the governing ordinance or resolution and is designated by the Council at the time of the appointment. Each permanent advisory commission should elect officers not later than its second meeting after May 1 in each year. The term of office should be one year, unless otherwise specified by the Council, prior to each election. (Chairpersons of special committees may be appointed by the Council.) Voluntary resignations from a commission should be communicated by letter or email from the person resigning to the Mayor. Chair and Vice-Chair. The Chair and Vice-Chair shall be elected from the Commission membership by its members at its regular Annual Meeting. Terms of office may be for two years and shall rotate. The Chair and Vice-Chair shall not serve consecutive terms. B. Attendance: Absences in one year should not exceed three consecutive meetings or more than 25 percent of the total meetings for the year. (25 percent of ineetings would be three meetings for groups meeting once a month and six meetings for groups meeting twice a month.) If a member is unable to attend a meeting, that member should contact the staff liaison, who will inform the chair if a quorum cannot be attained and the meeting will be cancelled. A standardized letter of warning will be sent from the respective chair to any member after two consecutive and two total for groups meeting once a month. For those meeting twice a month the letter would be sent from the chair after two consecutive or five total absences. If a member exceeds the allowable number of absences the Mayor will send a standardized letter stating the member must step down because of the importance of regular attendance and the number of citizens interested in serving. If a Commission feels there are extenuating circumstances in a case of a member who has not met the attendance requirements, the Commission may send a letter to the Council explaining the situation and request an exception. �zty Q,� � ;, �►�d�e� � �� Administrative Services De artment �`+�.�. �.,',�� - - - - p 763 593 8013/763 593 3969(fax) � _� ��;�� ��..�=w, �,�,������� ��� �_ � b�� .. Executive Summary Golden Valley Council/Manager Meeting July 14, 2015 Agenda Item 4. Biennial 2016-2017 Proposed General Fund Budget Prepared By Sue Virnig, Finance Director Summary At the July 14 Council/Manager meeting, the Council will be reviewing the following divisions: — Building Operations — Planning Division — Inspections — Police Division — Fire Division — Physical Development Administrative Division — Engineering — Streets Division — Park Maintenance Division — Park & Recreation Administrative Division — Recreation Division — Community Center Division Appropriate staff will be in attendance to discuss the proposed budgets for these divisions and answer questions from the Council. Attachments • Bring your Biennial 2016-2017 Proposed General Fund Budget (previously distributed) �rty Q� �:�� ��d��t � � �� Cit Administration ouncil �c'�. ��T y /C 763-593-8003/763-593-8109(fax) , a� �. � r� , � �� o _ . a . N � . .� . � ,��� . �.. , � ..�a Executive Summary Golden Valley Council/Manager Meeting July 14, 2015 Agenda Item 5. Council Security Prepared By Thomas Burt, City Manager Summary Staff will provide an update of the Council Chamber security plans.