01-30-18 - Council Goal Setting Workshop A G E N D A
Council Goal Setting Workshop
Brookview
316 Brookview Parkway South
Valley Room
January 30, 2018
6 to 8 pm
Pages
1. 2017 Goals and Recap and 2018 Goals 2-91
“Individual commitment to a group effort--that is what makes a team work, a company work,
a society work, a civilization work.”
–Vince Lombardi
2018 City Goals Session
Look What Gets
Accomplished
In A Year
Completed construction and branding of the new Brookview.
Brookview Golden Valley
Completed second phase of the Douglas Dr reconstruction project from Duluth St
to Hwy 55.
Douglas Dr Reconstruction
Completed construction of the Liberty Crossing flood mitigation project and
advanced additional flood mitigation projects identified in the DeCola Ponds
study.
Liberty Crossing Flood Mitigation
Reconstructed six city streets as part of the Pavement Management Program and
perform mill and overlay on an additional one mile of city streets.
Pavement
Management
Projects
Completed the 10th Ave culvert replacement project.
10th Ave
Culvert
NW quadrant of Hwy 100 & I-394
303-unit apartment and 107-unit senior assisted living (under construction)
Tal0
SW corner of Xenia Ave & Golden Hills Dr
Five-story, 372-unit, market rate apartment (under construction)
The Xenia
SW quadrant of I-394 & Hwy 100
Mixed-use development straddling the St Louis Park/Golden Valley border with
363 market rate and scattered affordable units, hotel, two office towers,
underground parking, and a park between buildings (under construction)
Central Park West
Pennsylvania Ave & Laurel Ave
24 detached townhome units (under construction)
Laurel Ponds
5905 Golden Valley Rd
Home to the relocated PRISM operations (remodeling under way)
Jewish Family & Children’s Services/PRISM
8806 7th Avenue North
Golden Valley’s SAC/WAC deferral policy benefited this brewery/taproom
planned for the eastern-most two bays of multi-tenant building (permits issued)
Under Pressure Brewing
Received GreenStep Level II status June 15, recognizing Golden Valley’s
advancement and commitment in the Minnesota GreenStep Cities program.
GreenStep
Cities
Level II
Completed training with the Government Alliance on Race and Equity (GARE), a
national network of government working to achieve racial equity and advance
opportunities for all.
Government
Alliance on
Race and
Equity
(GARE)
Successfully negotiated a project labor agreement to apply fair wage standards
during the construction of Brookview.
Project
Labor
Agreement
Infrastructure Replacement Plan
(IRP)
Fine-tuned a long-term plan to finance replacement of key infrastructure.
Bike And
Pedestrian Plan
Developed a plan to improve and expand bike and pedestrian transportation in the
community.
Affordable
Housing
Plan
Developed a work plan on affordable housing strategies and policies
Supreme
Court
Ruling
Won a Minnesota Supreme Court decision regarding rental housing inspections.
Board/Commission Appointment
Process
Created a more streamlined process for City Board/Commission appointments.
Public Art
Policy
Developed a program to encourage collaborative projects and provide a
mechanism for including public art throughout the community.
City
Street
Banners
Partnered with Golden Valley Arts to solicit public art for new City street banners.
Partnerships With Civic Groups
Partnered with local civic groups to ensure continued success of community
programs and events.
Community Events
Hosted multiple events for the community, and partnered with civic groups to
ensure the success of major community-wide celebrations.
Community Events
Hosted multiple events for the community, and partnered with civic groups to
ensure the success of major community-wide celebrations.
2017 AccomplishmentsAdministrative Services
ü Continue using Electronic Poll Books in elections and develop a more efficient
process for absentee voting.
ü Continue working with consultant, staff, and council on the
recodification plan and schedule.
ü Work with LOGIS in first quarter to implement Tungsten electronic accounts
payable system.
ü Work with LOGIS to convert to Invoice Cloud for online payments (check,
credit card, ACH) for utility billing (will allow reoccurring payments along with
email reminders).
2017 AccomplishmentsCommunications
ü Improve communications planning process to increase community awareness of
City government and services. Strategically assess information needs and
develop tools to meet those needs. Promote and expand City’s use of available
communications tools, including video, social media, and web resources.
ü Manage editing process and publication preparation for the 2040
Comprehensive Plan and the Employee Handbook, etc.
ü Collaborate with staff to develop, implement, and manage marketing and
branding for the new Brookview and its amenities (image/logo, new website,
promotional materials, etc).
ü Coordinate development and implementation of crisis
communications plan.
ü Coordinate and tighten City’s branding standards across the board; consolidate
and streamline all City communications materials. Develop logo wear to support
City and community brand.
2017 AccomplishmentsFire Department
ü Complete and present the study on the City’s Fire Department and Fire
Stations.
ü Conduct a tabletop emergency management exercise with Management Team.
ü Expand Duty Officer coverage.
ü Review and update Fire Department policies.
ü Continue expanding technology solutions, explore new records management
system, and implement active 911 solution in emergency response vehicles.
2017 AccomplishmentsHuman Resources
ü Complete Pay Equity Report.
ü Update Employee Handbook.
ü Participate in GARE.
ü Assist with Emergency Communications Plan.
ü Complete Manager’s office area remodel.
ü Review/update employee forms and job descriptions.
ü Update Valley Values.
ü Update Council/Boards & Commission orientation.
2017 AccomplishmentsMotor Vehicle Licensing
ü Work to retain current dealers’ business and gain new dealers.
ü Continue receiving an “above standards” mark or “excellent” rating
for the next annual performance.
ü Continue increasing total transaction totals.
ü Keep employees educated about the new rules from Driver and Vehicle Services
(DVS) and the Department of Natural Resources (DNR).
2017 AccomplishmentsParks & Recreation Department
ü Plan and implement grand opening event for the new Brookview.
ü Complete the Challenge Course and accessible playground at
Schaper Park.
ü Begin Isaacson Park improvement project, including replacing dugouts on field
#1, replacing all bleachers, upgrading the electrical system, improving drainage
issues, and adding new lights on field #2.
ü Complete play structure replacements at Lakeview Park, Medley Park, and St
Croix Park.
ü Operate Brookview in a manner that creates minimal impact to Parks and
Recreation, Golf, and Lawn Bowling during construction and a smooth
transition to the new facility.
2017 AccomplishmentsPhysical Development-Engineering
ü Complete the Liberty Crossing Flood Mitigation Project and begin
planning for the next project from the Study. Obtain DNR Flood
Mitigation Grant.
ü Complete reconstruction of Douglas Dr, including substantial progress on the
landscaping project.
ü Begin implementation of new asset management software.
ü Complete the I-394 Inflow and Infiltration Mitigation project.
ü Complete planning of public improvements at Xenia Ave and Golden Hills Dr
and in the Hwy 55 West redevelopment area.
2017 AccomplishmentsPhysical Development-
Planning/Inspections/Economic Development
ü Continue the updating process for the City’s Comprehensive Plan, including
working with Commissions and consultants to develop content and with the
public and City Council to review the draft document.
ü Use the Bicycle and Pedestrian Task Force to conceptualize a more complete network
across the City and set priorities for implementation.
ü Better define the City’s four proposed planning districts to focus future redevelopment
and reflect market realities.
ü Work with the City Council to develop tools that encourage and support new affordable
housing units in Golden Valley.
ü Continue to work with the METRO Blue Line Extension Project Office and other partners
to prepare for the eventual construction of the LRT line and stations.
ü Continue to purge and scan retained inspections files and other required documents to
better manage storage space and record retention.
ü Make improvements to the Zoning Code in terms of both content and formatting,
including outdoor storage and resolving the issue of auto dealership inventory.
ü Continue to visit and develop relationships with existing businesses. Prepare for business,
broker, and developer inquires and proposals.
2017 AccomplishmentsPhysical Development-Public Works
ü Replace park equipment and complete related improvements at
Lakeview (address ground water problem), St Croix, and Medley
Parks. Install concrete pads and bike racks at 16 parks.
ü Complete 1,500-1,700 residential water meter transmitter upgrades.
ü Inspect and repair gate valves, manholes, and hydrants on Glenwood Ave and
overlay areas. Inspect hydrants, manholes, and valves in Maintenance District
2.
ü Complete in-house mill and overlay (Cloverleaf neighborhood) and upgrade 5
percent of street signs in City.
ü Continue to manage City vegetation, including tree removal, trimming,
planting, EAB, and buckthorn removal, including General Mills, Bassett Creek,
and South Rice Lake Nature Areas.
ü Complete HVAC automation system upgrade in Public Safety; replace portions
of carpeting upstairs in City Hall.
2017 AccomplishmentsPolice Department
ü Hire four new officers to replace current openings and future projected
retirements.
ü Continue to train officers in crisis intervention to reach 100 percent trained.
ü Implement body cams and new squad video system as well as
develop policies and procedures for these systems.
ü Integrate and train new administrative sergeant position.
ü Continue to be on the forefront of IT challenges and opportunities in criminal
justice.
2017 City Council Tabulated Goals
ü Comp Plan (6):
ü Trails
ü Housing
•Community gardens
ü Development (4):
ü Development regulations
ü Government Operations/Financing (4):
ü Budget for Environmental Commission
ü Infrastructure (3)
•Light Rail Transit (3)
A Year
In The Life
Of A City
Fast Facts: Administrative Services
4,737
accounts payable
checks to total
$37,344,533
55,398
DMV transactions
to total
$16,343,274
29,164
utility bills
produced
42
new computers
installed
120
election judges
hired
1,127
new voters
registered
Fast Facts: Communications
6
websites
managed, with
3,000+
pages and
1,800+
unique visitors
per day
350+
news and feature stories
written per year
96
email lists
managed, with
15,784
subscribers
and
338,305
emails sent
per year
250+
graphic design projects
created per year
20+
comprehensive
marketing campaigns
created per year
Fast Facts: Fire
393
citizens who’ve
served as firefighters
since 1943
7
current firefighters
with more than 20
years of service
1,990
rental units inspected for safety
300+
hours of training required
for first-year firefighters
4,000+
citizens trained in hands-
only CPR and AED
22
average number of
firefighters
responding to a
structure fire
Fast Facts: Human Resources
326
active
employees
8
staff
promotions
1,800+
applications
received
11
full-time
staff hired
45
employment
postings
75.5
hours of
candidate
interviews
Fast Facts: Parks and Recreation
57,018
rounds of golf
$504,000
secured in donations, grants, and
partnerships to improve GV parks
3,881
hamburgers sold
8,674
Coors Light sold
3,861
hot dogs sold
200+
corporate lawn bowling outings
Fast Facts: Physical Development
3,643
building permits
issued, generating
revenue of
$1,600,000
1,182
water meter
transmitters upgraded
1,445
tons of asphalt placed
21
land use applications
reviewed and presented
513
right-of-way
permits issued
1,200
gallons of paint
used to stripe
athletic fields
400
acres of park
mowed weekly
Fast Facts: Police
2,335
lbs of prescription drugs
collected and disposed of
properly
20,815
calls for service
(one call every 25 minutes)
185,188
miles driven
27,442
gallons of gas used
Monday
busiest day for calls1
arrest every
11
hours (average)
Who Are We?
Golden Valley Identifiers
Access:Central location in metro area served by four major freeways
Livability & Charm:Strong neighborhoods, first class park system, mid-century
modern architecture, inclusive community events
Job Center:More than 30,000 full-time jobs within the city—more per capita
than any other city in the metro area
Major or High-Profile Employers:
•General Mills
•Tennant
•Honeywell
•Allianz
•KARE 11
•Pentair
•Buffalo Wild Wings
•Courage Kenny
•Liberty Carton
•MA Mortenson
•WSB
•Room & Board
•Byerlys
•Lubrication Technologies
•Lupient
•Second Harvest
•Animal Humane Society
•PRISM
•Center For The American
Experiment
•Perpich Center For Arts
Education
•Breck School
•Minnesota United
•Doolittle’s
•Down In The Valley
•Schuller’s
•New Bohemia
•Good Day Café
•D’Amico & Sons
•Brookview
Golden Valley’s Image
Close & Quiet:Quiet neighborhoods yet close to downtown and many metro area
activities and amenities
Safe:Low crime
Inclusive: LGBTQ-friendly
Engaged: Residents active in social justice issues, high voter turnout
Active: Numerous parks, trails, and active living options
Authentic: City has maintained it’s unique neighborhoods and shopping areas
Is This Accurate?
•Are there things to add/subtract?
•Is the balance right?
•Are we headed in the right direction?
Here’s What’s
Planned For
The Coming Year
Council Goals & Strategic Plan Priorities
Through 2018
Targeted
Development
&
Redevelopment
Effective
Governance
Infrastructure
Maintenance
&
Enhancement
Financial
Stability
2018-2019 City Council Goals
Create a long-term debt reduction strategy as well as a fund balance
strategy.
Create and implement a long-term sustainable infrastructure plan (take a regional
approach when and where it makes sense).
Create a public/private partnership funding strategy to achieve agreed upon City goals.
Implement equity plan goals and policies.
Begin working toward GreenStep Cities Level IV.
Implement the low-to no-cost and least difficult recommendations of the Bike and
Pedestrian Task Force.
Resolve outstanding policy questions that will arise from the recodification process.
Implement housing policies as recommended by staff.
Identify developable properties in the city and actively pursue appropriate and agreed
upon development.
Consider annual joint meeting of Council and Boards and Commissions.
Consider a Council, staff, Community DISCUSSION around coordinated
hauling and organics.
Begin construction on public improvements at Xenia Ave and Golden Hills Dr and
the Hwy 55 West redevelopment area.
Xenia Ave/
Golden Hills Dr Hwy 55 West
Complete street reconstruction projects on Plymouth Rd and the 2018 PMP area.
Plymouth Rd 2018 PMP
Work with CenterPoint Energy to complete the Golden Valley Rd Belt Line.
CenterPoint Belt Line Project
SW corner of Xenia Ave & Golden Hills Dr
Five-story, 372-unit, market rate apartment (under construction)
The Xenia
SW quadrant of I-394 & Hwy 100
Mixed-use development straddling the St Louis Park/Golden Valley border with
363 market rate and scattered affordable units, hotel, two office towers,
underground parking, and a park between buildings (under construction)
Central Park West
NE quadrant of Hwy 169 & Hwy 55
96-unit senior complex (partial-assisted living) and Schuett Company
headquarters (construction scheduled for spring 2018)
Schuett Senior Living Complex
NW quadrant of Hwy 100 & Hwy 55
Continue to work with Tennant on corporate campus expansion and development
Tennant
Campus
700 Meadow Lane N
Parking ramp reconstruction (approved), concept plan for a fourth building, and
immediate plans to construct enclosed connection between the two buildings
along Hwy 55
MA
Mortenson
5430 Glenwood Ave
Plans for expansion to include eight additional classrooms on the north side of the
campus along Turners Crossroad (application not yet submitted)
Meadowbrook Expansion
5200 Wayzata Blvd
Senior building with 68 assisted living units and 30 memory care units to be
located just west of the Talo Apartments (construction expected to begin in spring)
Global Point Senior
2018 GoalsAdministrative Services
•Work on implementing a debt reduction and Infrastructure
Replacement Plan (IRP) with stringency measures for cost
containment and enhanced revenue sources.
•Convert to Employee Self Service (ESS) to include electronic time sheets.
•Continue working with consultant, staff, and council on the recodification plan
and schedule.
•Convert all multi-family apartments to monthly billing beginning in April.
•Work with Police on installation of body cams, dash cams, and storage server.
•Work with Fire on installation of Fire Data Management (FDM) to use at all fire
stations and on fire trucks.
•Discuss policy changes that may affect the City Code, and complete
recodification.
2018 GoalsCommunications
•Increase community awareness of City government and services. Strategically assess
information needs and develop tools to meet those needs. Continue to tighten City’s
branding standards across the board by further consolidating and streamlining all City
communications materials and developing a brand standards guide.
•Edit, design, and produce the 2040 Comprehensive Plan document and updated
Employee Handbook.
•Collaborate with staff to fine-tune and strengthen strategic marketing for Brookview
Golden Valley, Three One Six Bar + Grill, Backyard Indoor Playground, and Brookview
Golf & Lawn Bowling (brand standards, advertising, promotional materials, signage,
public relations, etc). Develop social media strategies and policies for each brand and
implement them on the appropriate social media channels.
•Complete development and implementation of City’s crisis
communications plan.
•Expand City’s use of available communications tools (video, social media,
and web resources) by adding City Twitter and Instagram channels.
•Develop plan to update City Council Chambers in 2019.
2018 GoalsFire Department
•Review and update the Firefighter Handbook to maintain continuity with the
revisions to the City Employee Handbook.
•Transition fully to the new FDM records management system.
•Complete basic preplanning of ALL commercial buildings in the city and make
them accessible electronically out in the field.
•Fully implement the budgeted duty officer and duty chief response
positions.
•Fortify the Emergency Operations Plan (EOP) through increased training and
expanded City department involvement, and start the development of a
Continuity Of Operations Plan (COOP).
2018 GoalsHuman Resources
•Work with Communications department to develop communication plans to
streamline employee communications across several areas (wellness, Valley
Values, equity initiatives, and GV Emergency).
•Update all policy and procedure documents and resource guides
across the organization (including seasonal/temp handbooks,
firefighter handbook, supervisor handbook, and police contracts).
•Continue development of recruitment and onboarding processes.
•Enhance wellness program and research impact of different benefit offerings.
•Prepare for organization-wide needs analysis and performance
evaluations.
2018 GoalsParks & Recreation Department
•Complete Phase III of the Brookview construction project and fully implement
opportunities and services.
•Successfully construct and open four new tennis courts and six new pickleball
courts in summer 2018.
•Successfully update the Brookview Driving Range building and implement
environmentally friendly electric golf carts into the golf retail operation.
•Work with the Sochacki Park JPA partners to increase park programing and
opportunities as well as begin to implement capital improvements in park areas
not disturbed during construction.
•Work with community partners and neighborhoods on the initial
planning for proposed community gardens and off-leash pet
exercise areas.
•Work to develop an effective volunteer program.
•Create goose and turkey removal plan.
•Develop partnership with Perpich Center For Arts Education.
2018 GoalsPhysical Development-Engineering
•Complete construction of the 2018 PMP and overlay projects, including the
Plymouth Ave rehabilitation project.
•Achieve substantial completion of the Xenia Ave and Golden Hills Dr
intersection improvement project.
•Complete the Hwy 55 West improvement project.
•Achieve Step 3 in the Green Steps Cities Program and begin work on Step 4
activities.
•Successfully coordinate the CenterPoint Energy Belt Line gas main
replacement project along Golden Valley Rd.
•Establish a flood proofing policy and cost sharing program for the
protection of flood-prone homes in the DeCola Ponds area, and
possibly in other locations in the city.
2018 GoalsPhysical Development-
Planning/Inspections/Economic Development
•Complete 2040 Comprehensive Plan and implement policies and
goals, particularly those regarding affordable housing and the City’s
bicycle and pedestrian network.
•Complete land use and redevelopment plan for the downtown area.
•Manage a process to study and consider organized waste collection,
including renegotiation of recycling contract.
•Complete format and policy updates to zoning code, including architectural
standards and sign code.
•Research options for electronic plan submission and review; prepare to
implement in 2019.
•Continue to visit and develop relationships with businesses. Refine City’s
business assistance policy. Develop relationships with property owners in
redevelopment areas.
2018 GoalsPhysical Development-Public Works
•Inspect and repair gate values, manholes, catch basins, and hydrants in project
areas.
•Complete upgrade of approximately 3,000 residential water meter
transmitters.
•Complete replacement of various facilities at Wesley, Wildwood, and Isaacson
parks; continue park sign replacements.
•Mill and overlay three miles of street and make low-cost improvements to
bicycle and pedestrian routes in Maintenance Zone No. 3 as described in the
Bicycle & Pedestrian Plan.
•Begin 20-year process of replacing 5 percent of street signs throughout the city.
•Complete City Hall remodeling work in General Services and Manager’s area.
•Fully integrate asset management software (Cartegraph) and hardware into
daily operations.
2018 GoalsPolice Department
•Complete the purchase of Body Worn Cameras and implement
installation, infrastructure changes, and training on policies and
procedures. Supervise the program to ensure compliance into our
culture and physical system management.
•Continue developing young officers (four new officers hired in the last 16
months and one more starting in March 2018). Supervise and monitor their
performance and place them on the right shifts.
•Develop a more direct social media presence.
•Work with HR to develop CSO position into pipeline for new
officers. Focus on recruiting CSOs from untraditional sources.
•Find affordable and easy to use technology and systems (UAVs, smart phone
apps, automated license plate readers, etc) to improve citizen and officer safety
as well increase effectiveness, balanced with any passive privacy concerns.
•Develop an employee assistance program that focuses on the mental health
needs of our officers.
How Do We
Make This Happen?
TEAMWORK
City Council
Shep Harris
Joanie Clausen
Larry Fonnest
Gillian Rosenquist
Steve Schmidgall
Staff
Tim Cruikshank (City Manager)
Rick Birno (Parks and Recreation)
John Crelly (Fire)
Marc Nevinski (Physical Development)
Kirsten Santelices (Human Resources)
Jason Sturgis (Police)
Sue Virnig (Administrative Services)
Cheryl Weiler (Communications)
Personality Tests
Extraverted –Introverted
Intuitive –Observant
Thinking –Feeling
Judging –Prospecting
Assertive –Turbulent
Characteristics
Personality Types
Personality Types
Personality Types
Personality Types
Executives
Tim Cruikshank John Crelly Marc Nevinski Larry Fonnest
Executive: ESTJ
Strengths
Dedicated
Strong-willed
Direct and Honest
Loyal, Patient and Reliable
Enjoy Creating Order
Excellent Organizers
Weaknesses
Inflexible and Stubborn
Judgmental
Difficult to Relax
Difficulty Expressing Emotion
Consul
Rick Birno Sue VirnigJoanie Clausen Gillian Rosenquist
Consul: ESFJ
Strengths
Strong Practical Skills
Strong Sense of Duty
Very Loyal
Sensitive and Warm
Good at Connecting with Others
Weaknesses
Inflexible
Reluctant to Innovate or Improvise
Vulnerable to Criticism
Too Selfless
Protagonists
Kirsten Santelices Cheryl Weiler Shep Harris
Protagonists: ENFJ
Strengths
Tolerant
Reliable
Charismatic
Altruistic
Natural Leaders
Weaknesses
Overly Idealistic
Too Selfless
Too Sensitive
Struggle to Make Tough Decisions
Entrepreneur
Steve Schmidgall
Entrepreneuer: ESTP
Strengths
Bold
Rational and Practical
Original
Perceptive
Direct
Sociable
Weaknesses
Insensitive
Impatient
Risk-Prone
Defiant
Logicians
Jason Sturgis
Logician: INTP
Strengths
Great Analysts and Abstract Thinkers
Imaginative and Original
Open-Minded
Enthusiastic
Objective
Honest and Straight-forward
Weaknesses
Insensitive
Loathe Rules and Guidelines
Condescending
Second-Guess Themselves
“If everyone is moving forward together, then success takes care of itself.”
--Henry Ford
MOVING FORWARD